iDonate Tap
Is the app secure?
The iDonate app is powered by Stripe, one of the leading payment processors worldwide. Payments are extremely secure through Stripe, and no card details are stored on the device or on iDonate.
Does the app work abroad?
You can take tap donations through the app from anywhere in the world, so long as you have an internet connection. If you are travelling abroad, please be aware that different fundraising regulations may apply in different countries.
Can multiple users log into the same account?
Yes, multiple people can log into the app with the same account simultaneously. If you have an event and want several people to collect tap donations at once, this can be done with multiple devices using the app.
Can the preset donation amounts be changed?
As standard, the iDonate app will present several amounts when you choose a page. You can adjust these preset amounts by tapping the Settings icon in the top right of the app, then choosing Donation Preference. Choose Custom Amounts, then adjust your ...
How much can be donated through the app?
The limit on tap payments with cards is €50, tap payments made with a phone have no limit. The minimum donation through the app is €2.
What is the charge for using the app?
There is no direct charge for using the app on either the donor or the charity. On each donation, there is a service charge of 4.5%, then a transaction fee of 1.95% + 25c.
Can I log into my account on the app?
Yes, all iDonate accounts set up on the website can log into the app. Please note, the purpose of the app is tap donations, you cannot make changes to your pages or use many of the functions of the website through the app.
What is Product Mode?
If you are selling products in aid of your charity rather than simply taking donations, the Product Mode on our app is there to assist. Product Mode can be enabled from the Donation Preference settings. This replaces the donation options that appear ...
Who can use iDonate Tap?
The app is available to all iDonate users, from charities and causes to one-time fundraisers. If you have an account on the iDonate website, that same account can be used on the iDonate app. Whether you have just one fundraising page or a list of ...
How to use the iDonate app
Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app. All of your pages will appear here in a list, with active pages at the top. To take a ...
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What happens to the money that I raise?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...
When are donations transferred to my chosen cause?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...
How do I create a Fundraising Page?
It only takes a few minutes to create a fundraising page on iDonate.ie. You can create a page for any cause registered with iDonate.ie Go to https://www.idonate.ie/createfundraiser.php Complete the details requested in each section After completing, ...
How do I do the draw for an Online Raffle?
If you are only selling Online Raffle tickets on iDonate, you can use our built in "Pick a Winner" tool to select your winner(s) with a single click. If you are also selling in-person tickets, you'll need to pick your winner(s) yourself. The iDonate ...
My Cause Isn’t Registered on iDonate – What Should I Do?
Only individuals directly associated with the cause, such as employees, founders, or authorised representatives, can register the cause on our platform. The best way to get the cause you wish to fundraise for registered on iDonate as quickly as ...