Can the preset donation amounts be changed?
As standard, the iDonate app will present several amounts when you choose a page.
You can adjust these preset amounts by tapping the Settings icon in the top right of the app, then choosing Donation Preference. Choose Custom Amounts, then adjust your preferences as desired.
While active, the custom amounts will apply to all fundraising pages on your account.dec
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Donation Webforms - How to Guide
Step 1: Login Log into your Cause Admin Panel and head over to the below link: WebForms. Step 2: Create On the top right-hand corner, you will see ‘Create’. Click here to start creating your custom Donation WebForm. Step 3: Customise Here is the fun ...
How can I request a refund for my donation?
If you have recently made a donation via iDonate and would like to remove or delete it, you can get in touch with us regarding a refund. Send an email to helpdesk@idonate.ie, and please send this from the same email used to make the donation, and ...
Can I Make a Donation In My Own Currency?
Yes, you can make a donation regardless of your local currency. iDonate pages will display either Euro or Sterling depending on the relevant charity, but anyone can donate from anywhere using any currency. From US Dollars to Japanese Yen, all ...
How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations. Cancellation requests can be made to helpdesk@idonate.ie
How to use the iDonate app
Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app. All of your pages will appear here in a list, with active pages at the top. To take a ...