Can the preset donation amounts be changed?
As standard, the iDonate app will present several amounts when you choose a page.
You can adjust these preset amounts by tapping the Settings icon in the top right of the app, then choosing Donation Preference. Choose Custom Amounts, then adjust your preferences as desired.
While active, the custom amounts will apply to all fundraising pages on your account.dec
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Step 1: Login Log into your Cause Admin Panel and head over to the below link: WebForms. Step 2: Create On the top right-hand corner, you will see ‘Create’. Click here to start creating your custom Donation WebForm. Step 3: Customise Here is the fun ...
How can I request a refund for my donation?
If you have recently made a donation via iDonate, you can get in touch with us by email regarding a refund. Send your email to helpdesk@idonate.ie, and please send this from the same email used to make the donation, and provide all details of the ...
How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations. Cancellation requests can be made to helpdesk@idonate.ie
How to use the iDonate app
Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app. All of your pages will appear here in a list, with active pages at the top. To take a ...
How will I know if someone donates?
We send an email notification to you each time a donation is made.