How to use the iDonate app
Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app.
All of your pages will appear here in a list, with active pages at the top. To take a tap donation, select the page you wish to donate to.
The option to select a preset amount or enter a custom amount will appear, make your selection based on what the donor wishes to donate.
Once you have selected an amount, the Donate button will light up. Press it and a new screen will appear instructing to tap a card on the device. Do so, and the donation will be made. Simple as that!
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Who can use iDonate Tap?
The app is available to all iDonate users, from charities and causes to one-time fundraisers. If you have an account on the iDonate website, that same account can be used on the iDonate app. Whether you have just one fundraising page or a list of ...
How do I use iDonate to Thank my Donors
As a Fundraiser, you can setup an automatic thank you response to be sent to all future donors. You can also manually send messages to your previous donors, either individually or all at once. Here are the methods available for thanking your donors: ...
Is the app secure?
The iDonate app is powered by Stripe, one of the leading payment processors worldwide. Payments are extremely secure through Stripe, and no card details are stored on the device or on iDonate.
How to log out of iDonate Tap
If you have been having any technical issues with iDonate Tap, you may have been advised to log out of the app, and then log back in. If you are unsure of how to do so, here are the steps to follow: 1. Tap the Settings icon in the top right of the ...
How to Force Close and Restart iDonate Tap
If you have had any technical issues with the iDonate Tap app, you may have been advised to 'Force Close' the app. Exiting an app on your phone usually leaves it running in the background, which will not fix any issues that require the app to be ...