Can I log into my account on the app?

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• Can multiple users log into the same account?

  Yes, multiple people can log into the app with the same account simultaneously. If you have an event and want several people to collect tap donations at once, this can be done with multiple devices using the app.

• How to use the iDonate app

  Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app. All of your pages will appear here in a list, with active pages at the top. To take a ...

• I am unable to login to my account. Am I using the correct Login page?

  iDonate has three different user types, each with its own login page. Make sure you’re using the correct one: 1. Cause Login (Charity, Sports Club, School, Community Group) If you are an administrator for a cause, log in here: ? ...

• Is the app secure?

  The iDonate app is powered by Stripe, one of the leading payment processors worldwide. Payments are extremely secure through Stripe, and no card details are stored on the device or on iDonate.

• Does the app work abroad?

  You can take tap donations through the app from anywhere in the world, so long as you have an internet connection. If you are travelling abroad, please be aware that different fundraising regulations may apply in different countries.