Can I log into my account on the app?

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• Can multiple users log into the same account?

  Yes, multiple people can log into the app with the same account simultaneously. If you have an event and want several people to collect tap donations at once, this can be done with multiple devices using the app.

• How to use the iDonate app

  Once you have the app installed, open it and you’ll be prompted to log into your account. Input your details and you’ll be brought to the home screen of the app. All of your pages will appear here in a list, with active pages at the top. To take a ...

• The Tap App Isn't Working, What Can I Do?

  If you are using iDonate Tap and having some issues, these can often be solved by performing one or more of the following actions: 1. Log out of your account and log back in. 2. Fully close the app and restart it. 3. Make sure you have the most ...

• How to log out of iDonate Tap

  If you have been having any technical issues with iDonate Tap, you may have been advised to log out of the app, and then log back in. If you are unsure of how to do so, here are the steps to follow: 1. Tap the Settings icon in the top right of the ...

• "No Tap to Pay readers found. Please try again"

  If you have logged in to iDonate Tap on your phone and found the above error, this means the app is struggling to connect with the device in your phone which reads cards to take payments. If this occurs, here are the steps you can take to fix it: 1. ...