How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations.
Cancellation requests can be made to helpdesk@idonate.ie
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Donation Webforms - How to Guide
Step 1: Login Log into your Cause Admin Panel and head over to the below link: WebForms. Step 2: Create On the top right-hand corner, you will see ‘Create’. Click here to start creating your custom Donation WebForm. Step 3: Customise Here is the fun ...
How do I add Offline Donations?
We provide a simply way to add and displaying any offline donations. An Offline Donation would be any funds raised offline or outside of the iDonate platform, you can add the total amount or add each individual donor and amount. 1) Add total amount ...
Change the closing date for donations
You can change the closing date at any stage. After this date, your page will remain visible but it won’t be possible to donate to your fundraiser. To change the closing date of your fundraising page, firstly login to your iDonate account at: ...
Can people give on a monthly basis?
Yes, people can create a monthly recurring donation when donating directly to a Cause/Charity page. On page 1 on donation details page, you will see the option to "Pay Monthly". Once selected, you will be asked to select the number of months you wish ...
How are donations processed?
iDonate.ie process donations in Euro and Sterling currencies, depending on the requirements of the Cause or Charity. We use the services of Stripe, PayPal, and NoFrixion to securely process donations. No card details are ever visible to iDonate.ie or ...