How are donations processed?
iDonate.ie process donations in Euro and Sterling currencies, depending on the requirements of the Cause or Charity.
No card details are ever visible to iDonate.ie or stored by iDonate.ie
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How do I add Offline Donations?
we provide 2 options for adding and displaying any offline donations. An Offline Donation would be any funds raised offline or outside of the iDonate platform, you can add the total amount or each individual donor and amount. 1) Add total amount ...
Change the closing date for donations
You can change the closing date at any stage. After this date, your page will remain visible but it won’t be possible to donate to your fundraiser. To change the closing date of your fundraising page, firstly login to your iDonate account at: ...
How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations. Cancellation requests can be made to helpdesk@idonate.ie
When are donations transferred to my chosen cause?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...
Can I change my fundraising target?
Yes, log into your account and open your Dashboard. Click "Edit Page" Select the "Edit Target" button below your total raised Enter your new target, update your closing date if you need to, and click Save.