My Page
How do I generate a QR Code?
To view the QR code for any page on iDonate, simply press the "Share" button. This is located below the Donate button on most page types. On the top right of this box, you will see an option to view the pages QR code. Once clicked, simply click the ...
Transition to a ticketed support system
Published May 1st 2024. Dear Customer, I hope this message finds you well. Allow me to introduce myself: I am Shane O'Connor, Operations Manager at iDonate. As part of my responsibilities, I am focused on driving organizational change and optimizing ...
What's the difference between a Cause page, a Fundraising page, etc?
A Cause is what people fundraise for e.g. a charity or not for profit. A Cause page allows users to donate directly to the cause. These are generally setup by staff or volunteers within the cause. A Fundraising page is setup by individuals who ...
Change Personal page to Group Page
When setting up an individual fundraising page, a person would typically enter their Full Name rather than a group name, which results in: The Fundraising page title being: "Firstname Surname's Fundraising Page" Created by: "Firstname Surname" The ...
How to change your pages URL/Link
To update the link to your page, click Edit Page from your Dashboard when logged in. Then click "Change Page Short Link" on the top bar. Enter your new link and click Save.
How to thank donors
You have 3 options for thanking donors from your iDonate account dashboard. 1) Automated Reply to Donors: Login to your account dashboard at https://www.idonate.ie/userlogin.html In your account Dashboard, Select “My Account “to open menu options, ...
Change the closing date for donations
You can change the closing date at any stage. After this date, your page will remain visible but it won’t be possible to donate to your fundraiser. To change the closing date of your fundraising page, firstly login to your iDonate account at: ...
Can I change my fundraising target?
Yes, log into your account and open your Dashboard. Click "Edit Page" Select the "Edit Target" button below your total raised Enter your new target, update your closing date if you need to, and click Save.
How do I add Offline Donations?
We provide a simply way to add and displaying any offline donations. An Offline Donation would be any funds raised offline or outside of the iDonate platform, you can add the total amount or add each individual donor and amount. 1) Add total amount ...
How Do I Add Images/Video To My Fundraising Page?
You can add images and video's to your fundraising by following the steps outlined below: Login to your iDonate.ie account – https://www.idonate.ie/userlogin.html From the dashboard select Edit Page under the page you'd like to edit Select Add ...
How do I find the video ID when adding a video to my page?
When adding a video to your page you must enter the Video ID in order for the video to play as expected. To find the video ID you would firstly locate the video you wish to use on Youtube, below this video you will find and select the Share button. ...
Popular Articles
When are donations transferred to my chosen cause?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...
How do I add Offline Donations?
We provide a simply way to add and displaying any offline donations. An Offline Donation would be any funds raised offline or outside of the iDonate platform, you can add the total amount or add each individual donor and amount. 1) Add total amount ...
How do I create a Fundraising Page?
It only takes a few minutes to create a fundraising page on iDonate.ie. You can create a page for any cause registered with iDonate.ie Go to https://www.idonate.ie/createfundraiser.php Complete the details requested in each section After completing, ...
How do I manually add my total KMs to my iDonate page?
For users who prefer not to use fitness apps, you can also manually edit the total KMs completed on your iDonate page. Note: If a fitness app is already connected to iDonate, you must disconnect firstly in order to manually input your Km's completed ...
How to thank donors
You have 3 options for thanking donors from your iDonate account dashboard. 1) Automated Reply to Donors: Login to your account dashboard at https://www.idonate.ie/userlogin.html In your account Dashboard, Select “My Account “to open menu options, ...