Donating
Can I use PayPal?
Yes, Donors can use PayPal when donating to most fundraisers. All Visa / Mastercard credit and debit cards are accepted along with Google and Apple Pay.
Can people give on a monthly basis?
Yes, people can create a monthly recurring donation when donating directly to a Cause/Charity page. On page 1 on donation details page, you will see the option to "Pay Monthly". Once selected, you will be asked to select the number of months you wish ...
Is it safe?
We understand that online security is a top priority for fundraisers and their donors. As a fully PCI compliant company, all donations received through our platform are processed safely and securely. Your donations are then stored securely until we ...
What are the fees for donors?
We don't charge donors fees. Donors can optionally leave a tip to cover the costs of operating the service, but this is completely optional. We provide a number of payment methods for donors including Credit/Debit Card, PayPal, Google Pay and Apple ...
Can I donate Anonymously?
Yes, donors have the option not to leave their name. Simply leave blank to show as "Anonymous". Email address is neccessary if wanting to receive a donation receipt to your email.
How are donations processed?
iDonate.ie process donations in Euro and Sterling currencies, depending on the requirements of the Cause or Charity. We use the services of Stripe, PayPal, and NoFrixion to securely process donations. No card details are ever visible to iDonate.ie or ...
Who can donate?
Anyone! Donations can be made from anywhere in the world with a valid Visa or Mastercard debit/credit card, PayPal account, as well as Google and Apple Pay.
How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations. Cancellation requests can be made to helpdesk@idonate.ie
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How to thank donors
You have 3 options for thanking donors from your iDonate account dashboard. 1) Automated Reply to Donors: Login to your account dashboard at https://www.idonate.ie/userlogin.html In your account Dashboard, Select “My Account “to open menu options, ...
When are donations transferred to my chosen cause?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...
How do I add Offline Donations?
We provide a simply way to add and displaying any offline donations. An Offline Donation would be any funds raised offline or outside of the iDonate platform, you can add the total amount or add each individual donor and amount. 1) Add total amount ...
How do I do the draw for an Online Raffle?
If you are only selling tickets to your raffle on iDonate, you can use our built in "Pick a Winner" tool to select your winner(s) with a single click. If you are also selling in-person tickets, you'll need to pick your winner(s) yourself. The iDonate ...
What happens to the money that I raise?
At the start of each month, iDonate transfer funds raised in the previous month directly to each cause/charity. There is no action needed from the fundraiser for this to happen as the process is carried out by iDonate, the cause/charity can then view ...