Donating
Can I Make a Donation In My Own Currency?
Yes, you can make a donation regardless of your local currency. iDonate pages will display either Euro or Sterling depending on the relevant charity, but anyone can donate from anywhere using any currency. From US Dollars to Japanese Yen, all ...
How can I request a refund for my donation?
If you have recently made a donation via iDonate and would like to remove or delete it, you can get in touch with us regarding a refund. Send an email to helpdesk@idonate.ie, and please send this from the same email used to make the donation, and ...
Can I use PayPal?
Yes, Donors can use PayPal when donating to most fundraisers. All Visa / Mastercard credit and debit cards are accepted along with Google and Apple Pay.
Can people give on a monthly basis?
Yes, people can create a monthly recurring donation when donating directly to a Cause/Charity page. On page 1 on donation details page, you will see the option to "Pay Monthly". Once selected, you will be asked to select the number of months you wish ...
Is it safe?
We understand that online security is a top priority for fundraisers and their donors. As a fully PCI compliant company, all donations received through our platform are processed safely and securely. Your donations are then stored securely until we ...
What are the fees for donors?
We don't charge donors fees. Donors can optionally leave a tip to cover the costs of operating the service, but this is completely optional. We provide a number of payment methods for donors including Credit/Debit Card, PayPal, Google Pay and Apple ...
Can I Donate Anonymously?
Yes, donors have the option not to leave their name, and to hide how much they donate. Simply leave the name section blank to show as "Anonymous". When you start making your donation, you can tick the "Hide donation amount from public view" option to ...
How are donations processed?
iDonate.ie process donations in Euro and Sterling currencies, depending on the local currency of the Cause. We use the services of Stripe to securely process donations. No card details are ever visible to iDonate.ie or stored by iDonate.ie
Who can donate?
Anyone! Donations can be made from anywhere in the world with a valid Visa or Mastercard debit/credit card, PayPal account, as well as Google and Apple Pay.
How do I cancel a Monthly Donation?
If you are donating monthly via iDonate to a cause and wish to cancel, simply send us an email requesting the cancellation. Once we receive the email we will stop all future donations. Cancellation requests can be made to helpdesk@idonate.ie