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• Related Articles

• Can I add offline ticket sales to my iDonate raffle

  At the moment, it’s not possible to upload or manually add offline ticket sales directly into your iDonate raffle page. However, iDonate can provide you with an Excel file containing all of your online ticket sales. You can then combine this with ...

• I've added a raffle but I"m getting a 404 Page not found error

  This error usually appears when ticket pricing hasn’t been added to the raffle. A raffle page will only go live once at least one ticket option is set. To fix this, follow the steps in the article below on how to add ticket pricing: ? ...

• I am unable to login to my account. Am I using the correct Login page?

  iDonate has three different user types, each with its own login page. Make sure you’re using the correct one: 1. Cause Login (Charity, Sports Club, School, Community Group) If you are an administrator for a cause, log in here: ? ...

• Who can organise an Online Raffle?

  An online raffle may be organised by a Cause or by a Fundraiser however, because of GDPR restrictions, the raffle setup on iDonate must be done by the cause (or by iDonate). A fundraiser does not have access to donor details. Consequently, the Cause ...

• How do I do the draw for an Online Raffle?

  If you are only selling Online Raffle tickets on iDonate, you can use our built in "Pick a Winner" tool to select your winner(s) with a single click. If you are also selling in-person tickets, you'll need to pick your winner(s) yourself. The iDonate ...