How often are my Fitness Tracking activities Synced?

How often are my Fitness Tracking activities Synced?

Strava is synced with iDonate 3 times per day at random intervals. 

MapMyFitness activity is synced with iDonate immediately in real-time.

Fitbit activity is synced with iDonate overnight, at approximately 04:00AM GMT

If using Strava to record activities and you notice iDonate showing incorrect KMs recorded on your fundraising page, you can also refresh/resync these activities to display the correct values.

To do so, you would:
  1. Login to your IDonate page and select "Edit page"
  2. On the left hand side menu select "Fitness Apps". ( see below)
  3. Select the option called "Refetch"

This will then refresh your iDonate fundraising page with all the activities recorded on Strava and display any missing data if not synced over as of yet.


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